Privacy Policy

Privacy Policy

At Not Just North, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

When you make a purchase:

  • Name and contact information
  • Billing and shipping address
  • Payment information (processed securely through Shopify)
  • Order history

When you visit our website:

  • Browsing behavior through cookies
  • Device information
  • IP address

When you interact with us:

  • Email communications
  • Social media interactions
  • Survey responses

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate about your purchase
  • Send minimal email communications (as promised)
  • Improve our products and website
  • Comply with legal obligations

Cookie Policy

Our website uses cookies for:

  • Essential functionality
  • Analytics to improve user experience
  • Personalization of content

You can customize your cookie preferences through our cookie consent banner.

Email Marketing

We send minimal email communications as promised. When you subscribe to our mailing list through Klaviyo forms on our website, you'll receive:

  • Our Crystal Energy for Creators guide
  • Order confirmations and shipping updates
  • New product announcements
  • Creative affirmations
  • Special promotions (limited to once monthly)

You can unsubscribe at any time using the link in our emails.

Data Security

We implement appropriate security measures to protect your personal information. Your payment information is processed securely through our payment processors (Shopify, PayPal, etc.).

Payment Methods

We accept the following payment methods, each with their own privacy policies:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Venmo
  • Visa

Please review the privacy policies of these payment providers for information on how they process your data.

Third-Party Services

We use the following third-party services:

  • Shopify (ecommerce platform)
  • Klaviyo (email marketing)
  • Google Analytics (website analytics)
  • Social media platforms (@notjustnorth on Instagram, TikTok, Facebook, Pinterest, Threads, and YouTube)
  • Linktree (link consolidation)

Each of these services has their own privacy policies that govern how they use your information.

LGBTQ+ Safe Space Commitment

As a proud member of the Safe Space Alliance, we are committed to creating a safe digital environment for all customers, particularly those from LGBTQ+ communities. We never share information that could compromise this commitment.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us at howdy@notjustnorth.com.

Updates to This Policy

We may update this policy periodically. The latest version will always be posted on this page.

Contact Us

If you have questions about our privacy practices, please contact us at howdy@notjustnorth.com.

Thanks, Traveler, for supporting our small business on your life's adventure! While we all might be going different directions in life, we're still in this together. Not Just North wants to bring us all together, one traveler at a time.